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Treat taxpayers as customers and avoid refunds-Tax panel to revenue

 The particular practice of slowing down tax refunds through the revenue department possesses drawn sharp critique from Tax Current administration Reforms Commission (TARC), which in turn said such delays have to put out an inequitable demand on good taxpayers.

The particular commission, chaired by simply Parthasarathi Shome, remarked that revenue targets which can be blind to the actual changing economic scenario bring about tax gaps, that happen to be mostly addressed through the authorities by placing pressure on taxpayers to help contribute more or by postponing refunds which can be due, especially in the last quarter of the actual fiscal.

“Such policies could well be illegal in various other law-abiding societies, ” the commission said throughout its report, adding that current tax regimes don't use 'static' earnings targets.

The effect, unsurprisingly, is two fold -- first, a dearth of substantial tax policy or tax administration coverage and, second, an inequitable pressure within the good taxpayer, Shome said inside the report.

The report also said that the practice of slowing down refunds by asking for irrelevant information seemed to be undesirable and non-transparent.

The commission pressed the revenue department to take into consideration taxpayers as customers and recommended which 10% of its funds needs to be dedicated for supplying taxpayer services. In addition, it suggested that the procedure of conducting seek and seizure needs to be made more specialist.

“The shifting regarding focus to taxpayer like a customer and attending his grievance is incredibly significant and needs a transformation inside the approach of earnings authorities. The government should policy for implementation of the actual report, ” explained Sekar K Third, partner, tax, Deloitte Haskins & Carries.

The commission additionally strongly recommended periodical article on rules, regulations as well as other tax policy measures including exemptions to see whether they remain relevant towards the prevailing socio-economic disorders. In this situation, it recommended that the government should build in the sunset clause in every rule and regulation.

In order to make tax administration more potent, the commission encouraged that lateral admittance of experts needs to be allowed in specialised areas under a five year contract. Also, to enhance the dispute resolution process, the present composition of commissioner (appeals) needs to be changed to a couple forums--single commissioner (appeals) and also a three-member commissioner (appeals) cell, it said.

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  1. My IOB Bank posted TDS worth approx Rs.8000 almost after 3 years of relevant Fin Year by which time my AO had already assessed and passed Refund of approxx Rs.500 based on earlier info posted on my 26AS.By the time I tried getting my FORM16A for the belated TDS posted on my 26AS it was too late to even file REVISED RETURN and I thereby stand LOSING Rs8k to the IT Dept who are ofcourse simply "DOING THEIR DUTIES"!

  2. Added to this mess in the constant TUG OF WAR between BLR CPC and the local AO on who has the so-called authority.The scapegoat is ofcourse the poor TAX-PAYER who is shunted between pillar and post and is made to lose sleep and filled with tension as CPC BLR does NOTHING to alleviate the sufferings of our Tax Payers


  4. The advice AVOID REFUNDS will be taken literally and we can be sure the CPC will make sure NO TAX PAYER gets any REFUNDS...all will be swallowed in the BLACK HOLE called GOVT.Revenues and IT.Ek baar GOI ko pais diya to bhool jao!